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A Powerful Credential for Customers and Your Enterprise
Telecommunications companies hold deeply sensitive information on customers, making them the target of both cyber criminals seeking to exploit the data, and regulatory agencies seeking to ensure it is minimized and protected. PROOF credentials transform your data security strategies and how you protect customers and their privacy. With PROOF, the same technology that prevents cyber attacks, data breaches and insider threats also stops account takeover, subscriber fraud and SIM swapping. It allows you to set a new standard for privacy that protects consumers while also providing new capabilities and efficiencies for operations, customer services and compliance.
One Customer, One Mobile PROOF
Mobile PROOFs are created and confirmed for customers, both in-person and remotely.
One Human, One Enterprise PROOF
Enterprise PROOFs are created and confirmed for employees, partners and third parties.
Enhance Customer Experiences
Creating Mobile PROOFs for your customers ensures that each is unique; they can have only one PROOF across your enterprise and the wireless industry. Each PROOF is linked to the human it was created for; they cannot be stolen, sold or shared, and they cannot be created for synthetic identities. PROOFs are created both in person and remotely using SYM Direct Link – a person-to-person video interaction that takes less than a minute. Mobile PROOFs are then confirmed instantly without passwords and friction for simple, secure purchases in-store and online, to add services, or make changes to accounts. With PROOF, you implement new strategies for engaging with your customers, enhancing their shopping experience and providing greater conveniences.
Transform Fraud Prevention
Fraud continues to rise in the telecommunications industry, despite new and more sophisticated technologies. Customer verification remains one of the greatest challenges, impacting efforts to determine fraud while minimizing customer friction. Mobile PROOFs transform your fraud prevention efforts. By creating PROOFs for customers, employees and contractors, you establish the foundation to stop numerous types of risk, including insider threats, new account fraud, SIM swap and account takeover. At the same time, you implement a simple, user-friendly protocol that allows you to engage with customers through new services and offer conveniences such as streamlined check-out and simplified returns.
Prevent Data Breaches and Cyber Attacks
Enterprise PROOFs provide the foundation for a new, holistic, enterprise-wide cybersecurity strategy. A single, uniform protocol and unique PROOF across all users (employees, contractors and vendors) transforms security efforts and removes the human risk that can undermine the strongest cybersecurity strategies. With PROOF, no credentials exist that can be stolen through social engineering or phishing. You implement multiple factors and layers of security that prevent insider threats, security breaches, hackers and unauthorized access to data and systems. With PROOF, instead of a defensive strategy to protect assets you take an offensive approach to prevent breaches and cyber attacks.
Third Party Risk
With PROOF, you execute control over the user-related cybersecurity practices your vendors and contractors implement. PROOF technology extends easily to third parties. The same protocol and credentials that secure your internal enterprise are applied to privileged third-party accounts to protect your systems, your customers and your reputation.
Creating a PROOF
Creating a PROOF is fast and easy. The protocol was built from the ground up to protect privacy while ensuring you know humans, not data.